Hi, Brand new to this as this was a Christmas present that was delayed in delivery until yesterday. However, I set it up and powered up without issue, I started to follow the instructions in Lightburn to calibrate the camera. Then the power just shut off half way through. I let everything cool off in case it was overheating but no joy. Turned off mains power, pulled the plug, reinserted plug into same socket and power returned… for about a minute, then it all shut off again. The only way to power up is to do the turn on and off at the socket for about a minutes worth of power before it all shuts down again. Any suggestions?
HI Etannz,
First thing to do (if you havn’t already) is check the mains voltage setting is set to what is used in your area/country.
Cheers.
Thank you, it is correct voltage on power supply and block which came with the unit. The block has a green light showing at all times, even when the power goes off at the unit. So I think the fault sits after the power block and I have unplugged and replugged all cables which seem to be correct and well fitting. I’ll be returning it to the vendor at this rate as it is wasting so much time trying to get it going.
Cheers E