Printing doesn't start with Ender 3 V2 Neo and Creality print

My printer Ender 3 V2 neo is correctlly connected in Wi-Fi (using creality box) and visible in Creality print software (Windows).

I’m able to send the file to the printer but when I select “start printing” it doesn’t start.

I’m obliged do use “Creality Cloud” application in my smarthone to select the file and then start the printing.

Why it doesn’t worjk with Windows Creality print application ?