I recently got the raptor pro. I have a 2022 Macbook Air M2 with 16gb ram.
CrealityScan requires me to sign in with my admin credentials every time I open the app, but still isn’t able to see the scanner.
If I check the system usb device list, the raptor pro is listed. The raptor-pro also illuminates the green LED behind the play button.
If I put the raptor pro on my PC (Ryzen 7, RTX 4060), it works without issue. I was able to calibrate it and get about 22fps scanning with the crossed laser mode.
I really need the raptor-pro to work with my macbook though as it is my most portable computer and is the ideal candidate for all the vehicle scans I need to make.
Creality support has left me hanging with no answers, so I’m wondering if maybe it’s something really simple I’m missing that is somehow lost in translation.