We have tried to get one of the technical representatives to look into parts - like the silicon boot, thermal sensors, and etc. Tech is vague and does not provide any information. Has Creality discontinued the Sermoon D3 PRO? If so, it was quite unethical to sell that machine to us then drop the line… Where do we get parts?
Thanks,
B. Clemens
BTW: after asking about replacement nozzles, we found (buy purchasing for comparison) that the K1 printer nozzles are the same.
I’m in the same boat… Creality support referred me to Amazon, knowing there are no parts available for this machine there. This was a very expensive machine, and we deserve support, and an answer from Creality.
Hello @ …! 
Welcome to the Creality Forum…! 
What parts are you needing…? I think some members here will help you search if they know what you are looking for and what parts fit what machines…
Like @BClemD3 said he found that K1 printer nozzles are the same…
Oh that is good to know! I have had a hard time finding build plates that match it’s size, as well as rubber boots for the hotend. Other than nozzles, any guidance on hotend parts would be helpful too.
I believe the gear(s) used in the extruder are also the same. I just wish I could get a build plate…