Start print big problem

Hello,

I have calibrated full K2 SE => succefull.

I load my modele (same model, never problem before) , the printer begin to initialized, and in right corner, big problem, see video.

defect

Thank for help. regards

what firware u had when this happend? creality launched a lot of firmware updates for that printer

Hi it is the last, but I find, my problem is in my stl generated by Tinker cad, Z negatif….

Yes but the printer must be able to detect that parameters and auto adjust so that cant happend, or a message should appear at least telling u that detected anomaly on the g code of the STL and dont let you start the print. you should get contact to creality or seller for warranty, its not your fault.

Yes of course, the coating of my bed is hollowed out…..

it’s not just the coating or anything like that, ur mesh is screw and it’s never going to be fine, u need an entire new bed, new belts, in the video i can see the belts applying brutal force and vibrating like crazy, even the whole printhead could be bent, they need to send u a new printer basically. im so sorry for that, i would cry, even if they sent me a new printer, the wating time, everything that involves that, creality must block every strange g code, z offset that can screw the printer, they must alert at least that the file dont match with the printer z offset