last few days I have been unable to print objects selected from VIP shop. I am able to select a previously printed object from my printer and it works fine. But when selecting anything new, I am unable to send it to my printer. Have restarted the printer. Have restarted my phone. Have contacted support (waiting on response). Have checked settings and everything seems fine - nothing changed from previously being able to print objects from app.
Any advice?! This happening to anyone else?
Mines a k1c though
Going through same thing , seen on a 3d group there’s a bunch of us
I have the Sparkx i7 and it has the same problem of getting stuck at 0% on VIP Slicing.
Here is what my error gives:
Error:
The current plate is being sliced. Please wait for slicing to complete.
Undefined is not an object (evaluating ‘n.split()[2].trim’)
Harness run failed unexpectedly
This is a classic case of coding error.
Creality Cloud Please resolve this error, we are at a full stop everywhere.
Having the same issue with my K2. My app gets to the same place as the picture above and will not load past 0%. Had this issue for over 24 hours. Does anyone have any advice to fix this or when the issue will be resolved?
I subscribed $$ to Creality Cloud for my Sparkx I7 and now VIP slicing has no issues. It works.
