Hi,
What’s happening? My K1 is having the problem shown in the photo. I’ve already updated the software, replaced parts, and even the motherboard. There’s no Creality technical support in my country here in Brazil. Can anyone help me?
You can contact directly to customer support
There is a brazilian free toll number
Hi,
Creality does not offer technical support for machines that are out of warrant.
Best regards,
Jorge
@CREALITY is this true?
You say that you replaced parts! What parts?
Why change motherboard?
If you get bad prints it has nothing to do with firmware, so updating firmware doesn’t resolve hardware issues.
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