Unable to connect Falcon 10 W with both Lightburn and LaserGRBL

Creality Falcon Creality Falcon
1

I own a Falcon 10W and I cannot for the life of me get it to connect to the computer… AT ALL…

I have tried to connect the usb cable after I turn on the Falcon and I’ve tried connecting the USB cable before I turn on the Falcon…
I’ve tried with multiple different USB C cables and USB ports.
I’ve tried uninstalling the software and I’ve even tried a different computer, but absolutely nothing happens…

When I connect the USB cable I can hear the sound response from my computer that something was connected but there’s just nothing to choose from in the “port” drop down menu and after a few seconds my Falcon will go into standby mode…

Whether I’m trying to connect to Lightburn or LaserGRBL makes no difference…

I’m completely at a loss at this point.

2

I bet you didn’t install the driver and you also need to install the profile file in Lightburn. These files should be on your usb drive or sd card wich came with the laser

3

I did import the profile to Lightburn according to the instructions in the user manual, however there’s no mention of any driver nor is there any driver among the files on the sd card, except for a Windows 7 driver which can’t be installed…

So what driver would that be?