Hello. Please check the filament feed mechanism; the teeth on the drive gears might be worn down. Removing the feeder is simple: unscrew the three screws, take out the feeder unit, split it into two halves, and inspect the gears. Clean out the grooves or replace the gears if they are damaged, and check the condition of the bearings on the drive gears (this requires disassembly). You can also look for a Creality tutorial on YouTube regarding feeder disassembly.https://youtube.com/playlist?list=PLW9O3eZmo5E2_wB0X3iZSYp0lgZTXPsF3&si=XPglUwd8PStkpA7r
About three months ago I swapped out the factory gears for all-metal gears I bought from amazon, having heard good reports about metal gears here and elsewhere.
When I opened up the extruder yesterday, I found that the gears seemed okay, but there was a quantity of some very fine dust-like particles on the gears and in the recess of the gear housing.
So I cleaned out the gear housing, put the plastic gears back in, problem instantly cured.