Where can I buy a new magnetic sticker to Creality K2 260x260

Flagship K Series Creality Flagship K2 Pro & K2
1

Hi,
Yesterday, I managed to tear 5 big lines in my soft magnetic sticker. The reason for this was that the metallic buildplate was not placed all the way back when I started the print ( I have my printer on the floor, so its a bit hard to see sometimes). The calibration failed, and the nozzle got placed below the bed. I tried to lower the bed from the touch-screen, but was not allowed to since the bed was not calibrated. I pressed the house icon, and the nozzle tore straight through the whole magnetic sheet.

What I can understand is that it’s possible to remove the adhesive soft rubbery magnetic layer and replace it, but I have not been able to find a reseller for the Creality K2. I guess I can order a bigger sheet and cut it, but it requires some more work since it has notches in the back and holes for the screws.

creality-k2-magnetic-plate
creality-k2-magnetic-plate1538Ă—2042 257 KB

2

You need to buy and replace the Heated bed, sorry mate that is expensive. Can be 80+ USD

Official store:

A guide about do it:

3

And: NO, you can not replace only the magnetic sheet, the heat bed is a unserviceable part once you try to disassemble will be damaged.

try to print with the “damaged” bed may be is no completely ruined.

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4

I would put the print plate back on and try printing something in those areas. It might be useable. If you cant get a good print then you will have to replace the entire bed

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5

Thanks for the suggestions!

I will run a thin sheet test and check the results. The K2 plus bed is too big, and it seems like the 260x260x260 replacements are not available, so I will contact the support regarding those!

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6

Same issue, I will buy a generic sticker before change the entire bed,
I’ll try to heat the bed to remouve the damaged one.
why the soft didn´t check the plate before calibrate?

7

The software indeed check it! but you need to be connected to cloud.

8

Hi, contact the support and attach images, they sent a new one to me (I think only the magnetic sticker), which will arrive today, so I will soon know if it was the whole bed or only the sticker!

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9

I run Orca Slicer so it probably lacks the image error recognition.

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10

You can remove the magnetic sheet, just take time and effort…

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11

The image recognition is not done by the slicer, is done by the cloud service.

nor the printer nor the slicer have the power to do it.

12

I got a new free heated bed under warranty, so make sure to create a support ticket with Creality.

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13

Ahh your right its not handled by the slicer, it just has to be connected to the cloud!

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14

I do that <nd this is rhe answer:

Thank you for contacting Creality.

We are very sorry for the unpleasant experience. We completely understand your feelings. Based on your purchase information, you bought the machine from a reseller. I have forwarded your information to the reseller’s technical engineer, and they will contact you via email as soon as possible.

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15

Always logged to the wi fi and online . I nevev logout.