What @Nikoli said and also take pics, send purchase info all that to cs@creality.com since you just bought it.
If you are getting a lot of errors for the AI function try turning them off in the options screen under Camera / AI function. See if that stops any of the errors. Mine would throw up errors for no reason I could see but printed fine.
Many of the error codes are not even listed. We talked about them here…Error codes (And what we can do with them)
It takes awhile sometimes but they will respond.