[Creality Print V6] The current printer does not match the preset settings of the selected printer

Hello

With Creality Print V6, after slicing, when sending the print to my Ender V3, I sometimes get the following orange warning message:

*The current printer does not match the preset settings of the selected printer

image

I have already tried searching the forums and googling but have found zero results.

What does this message mean? Is this a problem? Can I do something about it? Why does it only happen sometimes? I do not understand what the “preset settings” of the selected printer are versus how the current printer could match them. Are they uploaded and stored on the printer? Are they automatically overridden by the preset settings? Then why even inform me with such a message?

This message is extremely confusing and colored like an issue or error that needs solving. Please explain in detail what it means and what to do when it appears.

Thank you kindly,
Rain

ensure your filament selection and settings match the machines filament settings when you load filament in the machine

I’m having the same issue. Could you please explain exactly what you mean by matching filament settings?

I solve my issue last night.

I reset my printer.
But while i was doing that i noticed i wasnt logged in to my user within the app, even though i could see my printer and the filaments options changed as i changed them.

Make sure you are logged in.

Other wise reset your printer to factory and re set up

It looks like this issue happens when the printer settings don’t match with the software. Make sure you’re logged into your Creality account to get the right settings. If it still doesn’t work, try resetting the printer and setting it up again.

I am having this issue but I cannot find anything to change in either the Nebula pad or in the Creality Print 6 software. Can someone please walk me through this. I have reset the printer and set it up again. I’m logged into the app. Where am I going wrong?

Has anyone figured out what this real issues is for this, I am running a ender 3 v3. It did just update the creality software but nothing on the printer end.
I have the most current firmware in my printer. The file uploaded to the cloud and was in my files on the printer but when I check the device on the software it looks like it is not communicating with printer???

I just updated to v6.0.4 and hit the same message for my K2 Plus - it was all fine yesterday with v6.0.3 and I’m definitely logged in, including on the printer and phone. I really don’t want to go through a complete reset of the printer as that seems like overkill.

Here what I’ve done (and fixed that issue):
1.- Reset printer to factory defaults
2.- Uninstall Creality Print
3.- Delete this folders and all its contents:
C:\Users%username%\AppData\Local\Creality
C:\Program Files\Creality
C:\Users%username%\AppData\Roaming\Creality
C:\ProgramData\Creality (if exists)

4.- Reinstall Creality Print and configure the printer (Mine is CR-10 SE/Windows 10/CrealityPrint V6.0.4.1793)

Thats it (by now…:p).

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Thanks Leo-Laz,
Worked for me.

If you don’t want to through a printer reset, you can do what I just did

  • Uninstall v6.0.4
  • Reinstall v6.0.3
  • When you start the application, wait for the update check and choose “Skip this version”
  • Message gone and all is back to as before - nothing lost

I’ll just wait for the next release or another confirmed fix that doesn’t require me to reset the printer or the software settings.

1 Like

I also found out that if you only remove the following folders and restart Creality print, this was enough to solve the problem.

Only remove the following folders:

C:\Users%username%\AppData\Local\Creality
&
C:\Users%username%\AppData\Roaming\Creality

No need to reinstall Creality print. Or resetting the printer.
When restarting Creality Print, these folders are recreated with the default settings.

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This doesn’t even seem to be an actual problem because the message disappears after a print and occasionally reappears. I can’t see any difference in prints that have this warning and those that don’t.

I still don’t understand what it means, aren’t all settings used for printing part of the gcode that is sent to the machine? Temperature, offsets, printing speeds, all that stuff surely doesn’t go through the cloud?? (It can’t, I’m not even letting it connect to the internet)

ensure your filament selection and settings match the machines filament settings when you load filament in the machine

There are to my knowledge no such settings that can be made on the machine. All those settings come from the slicer.

Clearing the folder .chosing printer aga8n gets rid of message… but save that profile change a setting in it say z offset for petg and slice …the message comes back.

I solved this problem by uninstalling previous version (5) of the software, deleted all config and model files during uninstall process.

I would never uninstall CP6 and/or delete the config files in AppData\Roaming\Creality\Creality Print\6.0 because I have tens of filament profiles and print profiles in there!

The message appears since new *.4 version and it seems to be a bug because everything works like before even with the message.

I am never logging in with CP6 to creality cloud, I did not connect the printer with creality cloud as well because I would not use the mobile version of the printer app. I use fluidd on local network only to manage printer.

What changed in this version is that I do not have only my K2+ as a standard printer in the list, I have also Bamboo/klipper/Qidi printers now as system presets which I never included!
I tried to remove them but they appear again after each CP6 start.

So something changed here and as long as my own printer and profile works as before I will just ignore this message and wait for a correction - or I find out what settings to change to avoid this message!

1 Like

I downloaded today V 6.0.4.1795 and the message is gone! So it was a bug which was corrected!

2 Likes

I also confirm this, message has gone after upgrading

Same here, working fine now

In Windows 10 version 6.0.5 works in windos 11 do not install for the moment a version higher than version 6.0.3