Ender 3 V3 SE ceramic hotend upgrade issues

Hello,

I upgraded my Ender 3 V3 SE with the Creality ceramic hotend. I followed the installation instructions, but when I go to print, the filament balls up around the nozzle. I used the PTFE tubing for SE, but it appears as if the tubing is too short. I tried cutting down the KE tube to better fit, but the same thing keeps happing what could I be doing wrong?