I got my ender3 v3 plus a little over a year ago and have been dealing with intermittant levelling sensor errors preventing prints from starting since the first couple weeks of ownership. I recently noticed what appears to be a burnt pin when disconnecting the print head cable during one of these issues to re-seat it which sometimes helps to clear the issue.
The cable connector female pin in question appears to be protruding out the bottom of the connector (I can see the metal tip of the pin through the white plastic connector bottom) while the corresponding male pin on the connector on the print head looks to be darker than others and the plastic at the base of the pin appears to be blackened.
Do I have any options to get this issue resolved or am I hosed? I’m hoping the faulty connection has been the source of the sensor errors that have been causing so many headaches over the past year. Wishing I would have reached out to support the first time it happened, live and learn I guess - this is our first 3d printer.
