Feeling remarkably stupid

[Mrburns]

such as this?

CFS and Creality Print not syncing spool slot

I am having an issue where the Creality print software doesn’t recognize the spool/color. The CFS itself reads the filament, feeds it properly and shows it is ready with the indicator light. But on Creality print, it doesn’t show there is a spool in that slot. It is a cardboard spool but it has treated edges. I even tried printing the caps someone posted for the cardboard spools, but even with them on. I have tried moving the location of the spool to a different slot. It still doesn’t recognize …