General SparkX i7 Maintenance?

[ChrisDD96]

Horror story!

Hello, I am a new user from France of the very nice Sparkx I7 and I just had the following BIG problem yesterday. I launched quite a big print and I had to leave and the following occured and here is what I discovered when I came back home : [Sparkx i7 1] [Sparkx i7 2] The print came away from the build plate and the problem wasn’t detected at all, so the extrusion continued until it completely covered the extruder head. This is a real disaster – what should I do? Thanks in advance, ki…