KE print from website but not from creality print

Hi,
I have creality ke printer , when have download some 3d model in order to print them.
when tring to print using creality print software i get the following error : the nozzle temperture is below the minimum extrusion tempurture .
but when i upload the model to the creality web (cloud) the printer printed the model .

what is the problem and how i can print using the creality print ?

Thanks