My Creality Ender 3 V3 SE printer won't work

So I bought the Ender 3 V3 SE 3D Printer as my first printer and assembled it as shown in the handbook. After setting it up and finishing my first Print I tried printing a different object after which the printer showed that it had a CR sensor error. I already contacted the customer service to no avail aswell as searched for a solution on reddit and other forums which also didn’t help.
I would be glad if anyone has any more solutions besides the ones i’ve already tried.
The solutions i tried are:

  • Unplug and replug the ribbon cable
  • unplug and replug the cr sensor cable
  • reinstall the firmware
  • pull the sensor gently with tweezers
  • spray wd-40 on the sensor after pulling it out

Could be a broken sensor, would need replacing, preferably under warranty or just send the whole thing back for a replacement printer. Can’t say any of my CR touch or BL touch sensors have failed, found them to be quite robust.

Hi Kiwi
I had a very similar problem the first week of owning my V3 SE. I inadvertently had wiped a very small small piece of hot plastic on to the sensor actuator, while I was trying to clean the nozzle, which stopped it from moving easily.
As someone suggested, with the machine off. gently pull the actuator down with a pair of tweezers, it should spring back, if it doesn’t, ti will give you the error when the machine tries to initialize.
Hope this helps - it is a steep learning curve for your first printer = mine has been running very well since - whoops, I shouldn’t have said that !

1 Like

Hi Kiwi
I had a very similar problem the first week of owning my V3 SE. I inadvertently had wiped a very small small piece of hot plastic on to the sensor actuator, while I was trying to clean the nozzle, which stopped it from moving easily.
As someone suggested, with the machine off. gently pull the actuator down with a pair of tweezers, it should spring back, if it doesn’t, ti will give you the error when the machine tries to initialize.
Hope this helps - it is a steep learning curve for your first printer = mine has been running very well since - whoops, I shouldn’t have said that !

Hm that sounds like what may be happening to my printer. with the probe, is there suppose to be a glue gun consistency coating on the stem (the part that goes into the cr touch housing and not the “head”)?

Not understanding the question properly, the CR touch has no glue coating.

Thanks! I wasn’t sure if the “glue coating” is suppose to be on the probe or not. Just wanted to make sure before I tried prying it off.

No glue on the probe. Are you talking about the glue on the connector to the CR touch? Creality like to put hot melt glue on connectors, possibly not necessary after delivery.

the probe had like a glue coating. my machine’s innards has hot glue everywhere and might have gotten in the actual probe.

I’m trying to get in touch with creality to either get a new machine or a cr touch.