I am downloading prints but the printer doesn’t recognize them. Are there certain files I should download?
Hello @Reskip …! 
Welcome to the Creality Forum…! 
Give us an example of one of the files…
The file you download should be an .stl. If you download a zip file then go through the process for that. There are others but start with the simplest
Hello Reskip,
With the files you are downloading, check the extension attached, (.stl or .gcode).
The .stl files are for using in the slicer (Creality Print etc) to create a .gcode file.
The .gcode files are the what the printer reads.
Cheers.
You can also import STEP files, these a a direct output from CAD that doesn’t get translated into triangles (well not by the CAD program). Treat it in the same manner as STL files and slice it to create gcode for the printer. I have used some low triangle count STL files and you can see that in the output component.
Hello Bonfireman,
Now THAT is interesting. I had no idea about that one. I must try that and check for a difference in output.
Many thanks.